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DG TAKANO Moves to Remote Work in Response to COVID-19


In order to prevent the spread of the COVID-19, ensure the safety of our employees, business partners, and members of the local community, and in line with the most recent recommendations from the Japanese Ministry of Health, Labour and Welfare, DG TAKANO implements a Work From Home Policy, effective from Tuesday, March 31, 2020.

This post will outline our company's response to the situation, as well as the potential ramifications and impact of teleworking on our products and services.

Regarding Meetings With Business Partners

As a general guideline, all future meetings, including those currently scheduled, will be conducted online. In exceptional circumstances, where physical meeting and/or a business visit is required, we will take every precaution (such wearing face masks and applying hand sanitiser) and comply with all regulations of the venue where said meeting takes place.

Phone Calls And Customer Support

There will be no significant change in this regard: Our team will continue to take your phone calls and requests as usual.

Should you need to contact a specific person within our organisation, please contact our contact number (+81-3-4405-6822), and he or she will get back to you shortly.

Email Communication

Email communication will proceed as usual, though some delays may occur.

We apologise to our business partners and clients for any inconveniences that may arise as a result of the above-mentioned measures, and we hope for your understanding and continued support as we deal with this unprecedented situation.

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